Chapter Operations Manual

The Chapter Operations Manual is a guide each Chapter should use, especially with the change of each board, to make sure it is following proper protocol and taking full advantage of NADCA's resources.

How Chapters Qualify from NADCA Video News on Vimeo.


How to Run a Chapter Meeting from NADCA Video News on Vimeo.

Webinar Meetings for Chapters from NADCA Video News on Vimeo.

Chapter Rebates from NADCA Video News on Vimeo.

Chapter Plaques from NADCA Video News on Vimeo.

Table of Contents

Chapter Meetings

  • Board Meetings
  • Quorums
  • Agendas
  • Membership Meetings
  • Agendas
  • Meeting Rooms/Meal Functions
  • Speakers


  • Filing with National Office
  • Tax Forms
  • Filing with State/Province
  • Insurance
  • Audits
  • Checks/Banking
  • Scholarships

Chapter Rebate Credit Program

Chapter Bylaws

Promoting Chapter Meetings & Events

  • Chapter News/Updates in DCE
  • Picture Formats
  • Deadlines
  • Upcoming Meeting Promotion
  • Getting Chapter Meeting Notices on NADCA's Web site
  • Press Releases
  • Subscription Requests


  • Running a Chapter Course
  • Number per Year
  • Most Popular Courses
  • Scheduling
  • Charging for Attendance
  • Post Course Follow-up
  • Costs of a Course
  • Cancellation Policy
  • Certification
  • Testing
  • Selection of Instructor

Chapter Rosters

  • Who?
  • What?
  • Issuance and Format
  • Printing Labels and Exporting 
  • Privacy Notice