ISO/TS 16949:2002 for Die Casters - Implementation Tips and Tools

This book describes how to take the most efficient path to successfully implementing an ISO/TS 16949:2002 and achieving certification. It guides the reader through the key steps in the registration and implementation processes.

ISO/TS 16949:2002 involves a significant shift from past quality management system standards. With the new standards, you have the opportunity to retool your quality management system to one that makes more sense in terms of how your company operates. This book gives advice on how you can implement a quality management system that helps you achieve your company’s goals.

Written by an ISO/TS 16949:2002 lead auditor, consultant and trainer, this book is intended to give die casters the information they need to be able to pursue certification and to ensure that the systems implemented as a result of the certification process are value-added for your company.

TABLE OF CONTENTS

Chapter
1 Introduction 3
2 Acquiring and Reading the ISO/TS 16949:2002 Technical Specification and the “Rules” 5
3 Why You Need to Get up to Speed ASAP on the ISO/TS 16949:2002 Requirements 11
4 Overview of the ISO/TS 16949:2002 Technical Specification 13
5 Key Steps in the Registration Process 15
6 Key Steps in the Implementation Process 23
7 Identifying Your Processes and Developing Your Macro-Level Process Map 33
8 Identifying and Developing Your Performance Metrics 37
9 Documenting Your Micro-Level Processes 41
10 Developing Your Quality Manual 53
11 Customer-Specific Requirements 55
12 Monitoring Customer Satisfaction via Surveys and Customer Scorecards 57
13 Importance of the Core Tools 59
14 Internal Audits 63
15 Addressing Nonconformances Cited During Your Audits (Stage 1, 2, or Surveillance Audits) 69
16 Final Readiness Checklist 73
17 Surveillance Audits and Recertification 75
About the Author